• 🇬🇧 Leading Penis Filler Clinic in the UK

These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.penisfill.co.uk, in addition to our appointment and in clinic policies. Please read these Terms and Conditions carefully and ensure that you understand them. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site and if you sign any of our consent forms for any procedure undertaken by PenisFill® trading as Dermis Clinic LTD, hereby referred to as PenisFill®. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately and not go ahead with the selected treatment.

DEFINITIONS AND INTERPRETATION

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings: “Content” means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; “System”
means any online communications infrastructure that We make available through Our Site either now or in the future. This may include, but is not limited to, contact forms, email, live chat and forums; and “We/Us/Our”
means PenisFill®, PenisFill® and its team members.

  1. Most of our patients present to us with primary physical, psychological and psychosocial symptoms. We perform a detailed medical consultation with each patient who receives treatment with us. Our medical practitioners, take a history of why you seek the treatment, what your primary concerns are, your background medical history, a clinical examination, working diagnosis and treatment plan. An aftercare, follow up and review are always available for our patients.

Despite what you see on social media, we would kindly ask members of the public when commenting on our patients before and afters that you remain respectful and bear in mind that our patients have had these anxieties related to their appearance which affects their lives for the vast majority of their life.

In practising good medical cosmetic practise, published by the GMC, we perform the above in keeping with the latest council guidance.

Website Consent Form

1.1 APPOINTMENT CANCELLATION

We Kindly request a £100 deposit for all appointments. We operate a 7-day cancellation policy. We reserve the right to charge the full amount of treatment if client does not show up or not enough notice is provided. This deposit is used towards the cost of treatment on the day. Should you wish to cancel your appointment outside of 7 days you will be able to do so without nil penalty.

1.1A COVID-19 PANDEMIC DEPOSIT & CANCELLATION POLICY

We have a strict non-refundable 7 day notice cancellation policy.

If you reschedule, cancel or cannot make your appointment within the 7 day notice period you will lose your deposit and you will have to pay another deposit to rebook.

If it is outside the 7 day notice period you will not lose your deposit and it can be used to reschedule another appointment or refunded back to you in 5 working days.

If you reschedule, cancel or cannot make your appointment for Covid-19 related issues, we will require you to send an email you would have received from the track and trace app asking you to self-isolate. Once received you will be able to reschedule your appointment without loss of deposit. Failure to do so will result in you losing your deposit.

If your Covid-19 related issue is outside of the 7 day notice period you will not lose your deposit and it can be used to reschedule another appointment or refunded back to you in 5 working days.

If we feel the clinic has to close for Covid-19 related issues then we will hold your deposit for future appointments.

1.1B APPOINTMENT LATENESS POLICY

We DO NOT tolerate lateness.
If you arrive to any appointment more than 10 minutes late we reserve the right to cancel your appointment and your deposit will be lost.

Any future appointments you wish to make will require a further deposit payment.

I understand that by paying a deposit to PenisFill® I am bound to these terms and conditions.

Attending my appointment more than 10 minutes late from the time scheduled will mean that PenisFill® have no obligation to rebook me on the same day or refund any money given.

1.2 TREATMENT COURSES

Treatment courses are non- refundable, however balances for outstanding treatments in some cases may be transferred to alternative aesthetic treatments. If a service for whatever reason stops and there is outstanding treatment, we will ONLY issue the remaining CREDIT to be used for alternative services within our clinic. NO refund will given in physical cash or bank transfer. Please speak to our Clinic manager regarding this.

1.3 POLICY ON SMOKING

We do not allow smoking in our clinic or on its premises.

1.4 POLICY ON CHILDREN

We regret that we are unable to allow children into our clinic.

1.5 POLICY ON PETS

For hygiene reasons we are unable to allow pets in the clinic room.

1.6 GIFT VOUCHERS

Gift Vouchers are non-refundable, cannot be exchanged for cash and will state how long they are valid for.

1.7 REFUNDS

Under NO circumstances are refunds issued for treatments that have been performed.

Why isn’t a refund provided?
A doctor/medical professional has spent time performing your treatment. This time has to be paid for. The filler/botox/pdo thread or treatment modality has been used in your body and cannot be extracted and used on someone else. Even though in your opinion you may not “like” the aesthetic outcome, there are long term health benefits to the skin tissue that has been treated.

We are a very caring clinic. We offer 1 review per patient (free of charge) to attempt to get the treatment right for you.
Other clinics charge for these reviews. Unfortunately we will decline treatment if you do not agree to the terms and conditions or our complaints policy. On signing the procedural consent forms you agree to the terms and conditions and will follow our complaints policy.

1.8 COMPLAINTS POLICY

Please read below, to follow our complaints procedure. Our complaints procedure is designed to address any specific concerns that our patients may have.

STANDARD PROCEDURE
If you are aesthetically unhappy with your treatment, we first invite you back for a face to face review (free of charge) with one of our medical professionals. Generally speaking most of the complaints are rectified

and dealt with during this standard procedural stage.
If after this stage you are still unhappy with your result, you have the opportunity of a further review with the same medical professional or another medical professional (At our clinic) for a 2nd opinion.

If after the standard procedure stage your expectations have still not been met you will have to follow our formal complaints procedure.

FORMAL COMPLAINTS PROCEDURE STAGE
Formal complaints should be in writing via letter or email ([email protected]) addressed to 522 Chipstead Valley Road, Coulsdon, CR5 3BN. The subject heading of the email should read “FORMAL COMPLAINT”. You will need to include your name, contact number, email, treatment dates, clinic branch. Please provide us with as much information as possible so we can deal with your complaint quicker. All your personal data will be handled in accordance with the Data Protection Act 1998.

FLOW CHART OF A FORMAL COMPLAINT

ACKNOWLEDGEMENT EMAIL
we will email you within 2-3 working days, acknowledging receipt of your email.

MEDICAL DIRECTOR REVIEW & THOROUGH INVESTIGATION
One of our medical directors will review your case. They will aim to issue a full reply via email Within 21 business working days. If we cannot meet this timeline will let you know of the expected time of reply.

APOLOGY
If after our thorough investigation, it is found to be a problem caused by us we will apologise to you and let you know what steps we have taken to put things right.

STILL NOT SATISFIED WITH OUR RESPONSE
If you are still not satisfied with our response, you have the option to write to our chief complaints officer. Our chief complaints officer will investigate your case and aim to write back to you within 21 business working days. At this stage we will inform you that you have used all the steps in our complaints policy.

I would like to increase the size of my penis. What should I do next?

If you are looking to increase the size of your penis, we advise that you book in a consultation with Dr Sef at PenisFill®.

During the consultation, he will examine you and explain all the possible treatment options in detail, discuss the size you wish to achieve and answer any questions you may have.

The procedure takes as little as 20 minutes and you can return back to normal activities straight away.

The results are instant. You will walk out of our clinic with an instantly larger penis.

Why Choose PenisFill®

We provide a revolutionary NON-SURGICAL penis enlargement procedure pioneered & developed by Dr Sef at Dermis Clinic using dermal filler.

All PenisFill® treatments are carried out at Dermis Clinic branches. Dermis Clinic is Dr Sef’s private medical practise.

Contact

Opening Hours

Mon – Fri: 10am – 9pm
Saturday: 10am – 6pm

Request a Call Back

Leave us your details and a member of staff will call you back within 48 hours.

    Why Choose PenisFill®

    We provide a revolutionary NON-SURGICAL penis enlargement procedure pioneered & developed by Dr Sef at Dermis Clinic using dermal filler.

    All PenisFill® treatments are carried out at Dermis Clinic branches. Dermis Clinic is Dr Sef’s private medical practise.

    Contact

    WhatsApp Business

    +44 7950 870 259

    Email

    [email protected]

    Opening Hours

    Mon – Fri / 10am – 9pm ​​
    Saturday / 10am – 6pm

    contact

    Real Reviews

    PenisFill® No1 in The UK

    Life Changing Results

    ★ Review from a Real Client 03/08/21

    WhatsApp
    Just would like to say a massive thankyou, all my concerns an worries were answered, such a friendly team made me feel really at ease! I honestly can’t believe the size of it now 😅 really boosted my confidence I am astonished what 15ml can do thankyou again so much, I look forward to seeing you guys again

    ★ Review from a Real Client 28/07/21

    WhatsApp
    Hi, just wanted to say a big thank you, it might sounds silly but you have changed my life. I’m so confident now and have spring in my step. Thank you so so much. Will be in touch when I need a top up ❤️

    ★ Review from a Real Client 25/07/21

    WhatsApp
    I would like to thank you and DR Sef and your staff again all done with further 15mls and looking like a weapon!!!! So glad I found you guys! Professional as ever.

    NEW ★ Review from a Real Client

    WhatsApp
    Hi mate, just wanted to give you a bit of feedback as it’s one week ago.

    I’ve just finished the antibiotics and have followed, and will continue to follow, the advice given.

    My confidence has shot up… even when going to the toilet, I feel so much more confident. I have started to walk and talk with more confidence… I wish I’d done this years ago.

    Thank you and please pass on my thanks to Dr Sef

    NEW ★ Review from a Real Client

    WhatsApp
    Hey thankyou for all your help and information, reassuring me everything turned out perfect so happy with the result you and Dr sef are brilliant 👏

    Real Review from a Real Client

    WhatsApp
    Hey, just extending a massive thank you to you and Dr Sef, he's an awesome human-being.
    Hope to speak again soon.

    Real Review from a Real Client

    WhatsApp
    I would like to thank Dr Sef and his team, I arrived for my first treatment, and was done in twenty minutes. Very professional and unbelievable results, ever thing was explained and the aftercare for 14 days. I can’t wait to next my next treatment. Thank you again!!!!

    Real Review from a Real Client

    WhatsApp
    Tell dr sef thanks you results great as always

    Real Review from a Real Client

    WhatsApp
    Hi. All seems well after Tuesday. Looks great aesthetically now. Please thank Dr Sef for all his help, he's a top man 👍

    Real Review from a Real Client

    WhatsApp
    Just wanna say a big thank you to all of you and dr sef. Always looked after 😊 appreciated
    Read more...